Terms and Conditions

By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website and purchasing products, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy, which is incorporated by reference into these Terms. Shree Balaji Textiles reserve the right to modify, amend, or update these Terms and Conditions at any time, and such changes will be posted on this page. Your continued use of the website following such modifications constitutes your acceptance of the updated terms.

2. Products and Pricing

- Product Availability: All products listed on our website are subject to availability. We reserve the right to limit the quantity of items you can purchase.

- Pricing: Prices are listed in INR and may be subject to change without notice. Shipping fees, taxes, and other charges may apply.

- Product Descriptions: We strive to provide accurate and up-to-date descriptions of our products. However, we do not warrant that product descriptions or other content on the website are always accurate, complete, or error-free.

3. Order and Payment

- Order Process: When you place an order on our website, you agree to provide accurate and complete information. Your order will be processed once your payment has been successfully received.

- Payment Methods: We accept payment through various secure payment methods, including credit cards, debit cards, UPI. By providing payment information, you authorize us to charge your selected payment method for the total amount of your order, including shipping and taxes.

- Order Confirmation: After placing an order, you will receive an order confirmation email. If there are any issues or delays with your order, we will contact you via email or phone.

4. Shipping and Delivery

Please refer to our Shipping Policy for more details.

5. Returns and Refunds

- No Returns Policy: Due to hygiene reasons, we do not accept returns on towels once opened or used. Please refer to our Refund Policy for further details.

- Check Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact our customer support team within 2 days of receiving your order for assistance.

6. Intellectual Property

Trademarks: All trademarks, service marks, and logos used on the Website are the property of Towel Island or third-party owners and cannot be used without permission.

7. Limitation of Liability

- No Warranty: We provide our website and products "as is," without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.

- Limitation of Liability: Towel Island will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services. Our liability is limited to the amount paid by you for the product that caused the damage.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information in accordance with the Privacy Policy.

9. User Conduct

By using the website, you agree not to:

- Use the website for any unlawful purpose.

- Violate any local, state, or national laws.

- Attempt to gain unauthorized access to our systems or networks.

- Engage in any conduct that could damage, disable, or impair the functioning of the website.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of third-party websites and are not responsible for any transactions or activities that occur on such websites.

11. Termination

We may suspend or terminate your access to the website at our discretion, without notice, for violations of these Terms and Conditions or other inappropriate behavior.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [India/Tamil Nadu]. Any disputes arising from these Terms shall be resolved in the courts and you consent to the jurisdiction of those courts.