Privacy Policy

At Shree Balaji Textiles, we value the privacy of our visitors and customers. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information when you visit our website, register an account, make a purchase, or contact us for inquiries. The types of information we may collect include:

- Personal Identification Information: Name, email address, phone number, shipping address, billing address.

- Payment Information: Credit card details or other payment methods (processed securely through third-party payment providers).

- Website Usage Information: Browser type, IP address, device type, and browsing behavior through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To process and fulfill your orders (including billing, shipping, and customer service).

- To improve your shopping experience and website functionality. 

- To communicate with you about your orders, promotions, and other relevant information.

- To send marketing communications with your consent, which you can opt-out of at any time.

- To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following situations:

- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors(CCAvenue, PhonePe), shipping companies) necessary to complete your transactions.

- Legal Compliance: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of our customers or others.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption protocols to secure your payment and transaction data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to track your preferences, analyze website performance, and offer personalized content.

You can control cookie settings through your browser, but disabling cookies may impact the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies before sharing any personal information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

- Access and Correction: You can request access to your personal data and request corrections if it is inaccurate.

- Opt-Out of Marketing: You can opt-out of marketing emails by following the unsubscribe instructions in the emails we send or by contacting us directly.

- Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected personal data from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will post any changes on this page and update the effective date at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please write to us at : towelisland01@gmail.com or phone : +91 9363 923123